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Code of Practice for Telecommunications Service Contracts (“Industry Code”)

Code of Practice for Telecommunications Service Contracts (“Industry Code”)

 

The full text of the Industry Code can be downloaded from CAHK’s website at:

 

This version is applicable to those telecommunications service contracts signed or renewed between July 2011 and April 2015.

http://www.cahk.hk/storage/files/1979322d4bba420537336b7fa1ef8a8f.pdf 

 

This version is applicable to those telecommunications service contracts signed or renewed since 1 May 2015. 
http://www.cahk.hk/storage/files/ba3ff60fc90368446882de2ba9efb15d.pdf

  

Note:

Telecommunications service providers who have adopted the Industry Code include (in alphabetical order):

China Mobile Hong Kong Company Limited

CSL Mobile Limited

HKBN Enterprise Solutions Limited

HKBN Enterprise Solutions HK Limited (formerly known as WTT HK Limited)

Hong Kong Broadband Network Limited

Hong Kong Cable Television Limited

Hong Kong Telecommunications (HKT) Limited

HGC Global Communications Limited 

Hutchison Telephone Company Limited

SmarTone Mobile Communications Limited

Sun Mobile Limited